FAQs

  • Is it possible to withdraw funds after signing up with a bonus?

More often than not, you cannot withdraw your funds until and unless you deposit a sum that is a couple of times the size of this bonus.

If you were aware of the bonus restrictions beforehand and still decided to go for it, you have not been scammed. However, if the broker did not ask for your permission before setting you up with a bonus, then it is a scam.

  • What is a chargeback?

A chargeback is defined as the funds that are returned to the customer after they file a dispute application and are able to recover lost money. It particularly relates to funds transferred through a debit or credit card only.

  • How is a chargeback claim filed in Binary options?

Depending on your situation, the evidence present, and the current circumstances, we evaluate the correct approach to take. Consequently, we file a dispute based on whatever has taken place, as the first step towards recovering your lost funds.

  • What do I do if I have been scammed by binary options?

The first thing to do when you realize you have been scammed is to take a deep breath, relax, drink water, and understand that none of this is your fault. In some cases, it is possible to recover your losses. Forex Refund will use its extensive experience and skills to help you fight back and get back the money that you lost.

  • What do I do if I want to buy Bitcoin?

It is your duty to ensure that you have the knowledge required to buy Bitcoin. In case you are not aware, make sure that you hire someone who knows what they are doing.

Currently, the best exchanges for cryptocurrency are Binance, Coinbase, Bittrex, and a few more.

  • Where do I keep my crypto coins?

Every coin that you buy is kept in a unique wallet because they are operating through different blockchains. Be wary of sending coins if you are unsure about who to send them to or where to send them. Once these transactions are complete, they are not reversible and can be the reason behind lost coins.

  • What do I do if I have been scammed by an unlicensed online trading platform?

Once again, count to 3 and take a deep breath. Next, try to keep your thoughts at bay and remember to contact us because we can help you. Fill our form and our experts will get back to you as soon as possible.